Barbershop waitlist and follow-up management

QueueFlow

QueueFlow helps barbershops organize walk-in traffic, display live waitlists, track customer visits, and send optional SMS follow-up messages to customers who choose to receive them.

What QueueFlow Does

A cleaner way for barbershops to manage walk-ins.

QueueFlow is designed for barbershops that need a simple, professional way to handle walk-in customers, barber claiming, live display boards, and follow-up engagement.

Walk-In Waitlist

Customers join the waitlist on an in-store tablet using their name and phone number.

Barber Claiming

Barbers can claim the next customer, keeping the waitlist clear and organized during busy shop hours.

Live Display Board

A TV-friendly display shows the current waitlist without exposing private customer phone numbers.

Owner Visibility

Shop owners can review walk-in activity, follow-up engagement, repeat customer trends, and timing patterns.

Follow-Up Links

QueueFlow can send optional follow-up messages with a booking link after a customer visit.

Shop-Level Setup

Each participating shop can use its own display settings, branding, and follow-up configuration.

How It Works

Simple for customers, useful for owners.

Customer joins the waitlist

The customer enters their name and phone number on the shop tablet.

Customer chooses SMS consent

The customer can agree to receive optional follow-up SMS messages from the participating barbershop.

Barber claims the customer

The visit is recorded for shop-level reporting and future follow-up tracking.

Optional follow-up is sent

If enabled by the shop, a follow-up SMS may be sent later with a booking link.

SMS Consent

Messages are optional and consent-based.

QueueFlow sends SMS follow-up messages only to customers who provide their phone number and consent through the in-store tablet at a participating barbershop.

Example SMS Message

Hi [First Name], thanks for visiting [Barbershop Name]. It’s been a little while since your last cut. Book your next appointment here: [Booking Link] Reply STOP to opt out or HELP for help.

Messaging Terms

  • Message frequency may vary.
  • Message and data rates may apply.
  • Reply STOP to opt out.
  • Reply HELP for help.
  • Phone numbers are not sold.
Customers are not required to receive SMS messages to join the waitlist. SMS follow-up is used only for barbershop-related communication such as appointment reminders or booking links.
Privacy

Customer information is used for waitlist and follow-up communication.

QueueFlow stores customer information only for waitlist management, visit tracking, and optional SMS follow-up communication for participating barbershops.

Privacy Statement

Customer names and phone numbers are used to manage the waitlist, record visits, and send optional follow-up messages when consent is provided. Customer information is not sold.

Terms of Use

QueueFlow is provided as a barbershop waitlist and follow-up management system. Participating shops are responsible for using the system in accordance with applicable customer communication rules and policies.

Current Pilot

Currently supporting pilot testing in San Antonio, Texas.

Pilot Business

QueueFlow is currently being piloted with Fvded Attraction in San Antonio, Texas.

Service Area

QueueFlow is designed for barbershop operations and local service businesses that manage walk-in traffic.

Contact

QueueFlow Support

For questions about QueueFlow, pilot testing, SMS messages, or customer support, contact the QueueFlow administrator.

Location San Antonio, Texas
Business QueueFlow